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Review Score 5.4 out of 10

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Summary: I cannot recommend Uni Baggage. Very disappointing and frustrating experience, with inaccurate descriptions, uninformed customer service, and regularly delayed deliveries. In full: I have had a wildly mediocre/disappointing experience with Uni baggage and DHL (their delivery partner). First, my pick up had specific instructions for the... Summary: I cannot recommend Uni Baggage. Very disappointing and frustrating experience, with inaccurate descriptions, uninformed customer service, and regularly delayed deliveries. In full: I have had a wildly mediocre/disappointing experience with Uni baggage and DHL (their delivery partner). First, my pick up had specific instructions for the collections truck to come into my building and pick up the bags in the front lobby. They never entered the building and kept going, saying no pick up had been available. No one called me that this happened, and hours later when I found out the collections hadn’t happened, I called and they had NO explanation for what happened, barely apologized, and I had to wait another hour for pick up. Know, I am at my destination, the bags were supposed to arrive yesterday or the day before, and I called DHL yet again today to find out that the earliest they will arrive is NEXT TUESDAY, a full 8 days since pick up. They have NO explanation for why the bags are still in customs, saying it is “completely normal.” They should never have promised 2-3 day delivery of this sort of hold up is normal! And I never would have sent all of my clothing through this service if I had been given an accurate portrayal of what would have happened. Read more

Uni Baggage

No.1 for Student Shipping, trusted by 30,000+ Students. Send your luggage within the UK, to Northern Ireland and over 200+ countries with Uni Baggage.