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Review Score 6.8 out of 10

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Victoria Lee Petersen'Julseth reviews
Teresa Williams reviews
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Dominick Wollek reviews
Jayne Reeves reviews
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switched from wells fargo when they started to have problems never have had a problem with chase always friendly helpful

Rita Sims reviews
Jim Hardin reviews
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Very good company. Organized, easy to navigate, and competitive. Best company I've found for solving problems on the phone.

Mary Geason-Himes reviews
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The website is easy to use, no bugs and if you need additional help support is available and useful.

Jerame Oates reviews
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Chase accounts have high fees for maintenance. The accounts are too complex to remember. They are definitely not geared to benefit customers with any real incentives beyond the initial sign-on bonus. There are many cheaper customer-friendly banks - and Chase is not one of them. I don't recommended it.

Carrie Bueno reviews
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I generally prefer to use a credit union over an actual bank for several reasons. One of them being you don't get fined for not adding more money to your account over time. They're generally easier to deal with when it comes to overdraft fees. Not a huge fan of Chase, but, as far as I know they are decent.

Love Drew reviews
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I don’t like this bank to many hidden and really hard to get a loan if your are a minority

Calla Victoria reviews
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Excellent customer service! Timely alerts, ease of filing a claim via the app! No outlandish fees!

Deb Banack reviews
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Without hesitation, I give Chase bank 5 stars, only because I can’t give it more. Their customer service is exceptional. They always make you feel like their most important client. They are always there to help whether with a question regarding financing, investing or credit cards. During a vacation at Disney, we found out that the Chase card we... Without hesitation, I give Chase bank 5 stars, only because I can’t give it more. Their customer service is exceptional. They always make you feel like their most important client. They are always there to help whether with a question regarding financing, investing or credit cards. During a vacation at Disney, we found out that the Chase card we used to guarantee the room had been compromised. They were great at identifying the bad charges and validating the correct ones so that we had no vacation issues. The replacement card was waiting for us when we got home. Read more

Mo Polani reviews
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Chase Took over Washington Mutual, while WM took over Provident, so Chase inherited lots of clients, so Chase staff at My place became complacent and did not bother to service. so their service was very poor, The tellers were arrogant and not caring, so our Direct deposit of our pay was transferred to other bank. and when they brought the scheme of... Chase Took over Washington Mutual, while WM took over Provident, so Chase inherited lots of clients, so Chase staff at My place became complacent and did not bother to service. so their service was very poor, The tellers were arrogant and not caring, so our Direct deposit of our pay was transferred to other bank. and when they brought the scheme of gifting us $600/-if we could open a new checking account and have a direct deposit, we were tempted too and presumed that their service would have been improved, But alas we did not get that money after 90 days and decide NEVER to bank with them...Sorry CHASE Bank you can CHASE others for business NOT ME, BYE CHASE Read more

Christian Batie reviews
Deneka H. Davis reviews
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I love Chase Bank! It was very easy to open an account online. It was a very smooth and fast process which I really enjoy!

Sharon Gallenberger reviews
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SITE THAT CAN BE USED FOR ANYONE THAT CAN BE OF USEFUL. IT'S A GOOD SITE FOR ANYONE AND LET OTHER PEOPLE KNOW ABOUT IT. SO OTHERS CAN USE THE SITE THEMSELFS. I THOUGHT I WAS A ANOTHER TO SITE TO USE EVEN THOR I CNA'T IT MY SELF BUT OTHERS MAY BE ABLE TO USE IT THEMSELFS. THANK-YOU SKG

Caroline Nicholson reviews
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Chase has great incentives to open accounts with them. Their basic checking accounts serve their purpose. Easy to open an account online. Customer service overall is very good.

Anthony Crane reviews
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From its inception, J.P. Morgan Chase Bank has been a leader in the banking industry. J.P. Morgan himself made loans to the United States Treasury in the early 1900s. The status quo of this bank's reputation proceeds it, unfortunately, their administrative fees for banking and credit are very high.

Edmon Brinkley reviews
Belinda Allen reviews
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Have had Chase for many years without any issues what so ever. The convience of paying my bill online, view my history and ensures my information is secure...

Brandon Ransom reviews
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Refined, basic, user friendly. That is how I would describe the Chase.com website. All of the users tools and needs are right at your disposal on the left side or bottom center of the site. I typically view the site on my phone, and by doing so usually risk a site not working correctly. However, Chase.com works, even though I'm not using deskt... Refined, basic, user friendly. That is how I would describe the Chase.com website. All of the users tools and needs are right at your disposal on the left side or bottom center of the site. I typically view the site on my phone, and by doing so usually risk a site not working correctly. However, Chase.com works, even though I'm not using desktop mode works very intuitively for me. Read more

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JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

Tamara Perry reviews
Karen C. reviews
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Liars, harassing calls, will not understand that they must adjust to economy issues for customers during crisis. This is bad PR for them.